Tuesday, 28 October 2014

Notes on “Coaching Instructors: Tales from an LMS Transition” presented online at UO Conference 2014

Post author: Marjorie Contenti


The standout idea of this session from the Werklund School of Education at the University of Calgary was the use of graduate students as technology coaches providing support to instructors in the implementation of a new learning management system (LMS).  The presenters described benefits that were realized by the student-coaches, the instructors, and the Werklund School and provoked discussion about effective ways to roll out new technology.  One of the main strategies and benefits seemed to be the collaboration that developed among IT, the graduate students, the instructors/users and the presenters.  It seems like a very simple and logical idea, but I have not heard of many institutions using graduate students working in this way with instructors.

The presenters invited input from the small group who attended the session, and a few Bow Valley College people offered comments.   I observed the implementation at BVC was on a smaller scale and was focused on pilot projects followed by workshop.  In addition, budget and resources were quite different as the U of C graduate students were paid as coaches, and the timeline seemed quite a bit longer. 


Overall, the session provided some strong ideas for future technology implementations in an educational institution.

You can access the recording of this session, presented by Luciano da Rosa Dos Santos and Jennifer Lock, on the UO Conference website.

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